BTB8: Alternate Comms
I had a wonderful day in London yesterday. I treated my friend to a 40th birthday gift of Tea at the Ritz. We had a sticky, very filling and delicious time! I highly recommend it of you ever get the opportunity to take tea.
Today I have a lot to get through:
- guest blog on photography
- interview answers for a new feature
- film a video about anxiety awareness
- schedule a call to discuss future guest blogs
- complete my secret design project…so close to completing this one now
The final item which will be first I tackle today is to resolve an issue for a client. I awoke to a skype message from a client this morning asking why I had not responded to their previous two emails. They had changed mail servers apparently in the last month and had not received any of my emails since the change over.
I am so glad they reached out via another method of communication!
In this case skype as I was able to respond immediately (from bed no less) that I had replied twice and sent over the information they were looking for. I would be re-sending via skype and we are able to move forward with the project.
Had the client not thought to use an alternate method of communication then it would have been a very difficult issue to resolve.
So my message and tweetable for you all today is:
If one method breaks down use another to check everything is as you expect it to be. Excellent communication should always be your goal.
It’s not one I always hit, however it is one I aspire to.
Feel free to share the tweetable for today via instagram, facebook, twitter or other social media you may use.
I’ll catch up with you tomorrow, have a productive day!